Community Care

CARE is what we do

At Doubletree by Hilton Hotel Bethesda, we believe in giving back to the community where we work, live and play. For us, this means supporting local residents in need, showing our appreciation for hotel employees, and providing our guests with the best lodging experience of any hotel in Bethesda Maryland.

Community Initiatives

Throughout the year, we show our support & appreciation for neighbor organization that provide much needed services and goods to those in need. Our partnerships with The Children’s Inn @ National Institutes of Health and the Yellow Ribbon Fund have never been stronger. We celebrate the great work of these organizations by hosting their patients and families for dinners & brunches, or by offering complimentary massage rooms for the caregivers of our wounded soldiers. We offer free use of our facilities, discounted pricing on our menus and even stock their pantry so their families can enjoy a home-like environment away from their real homes and countries.

Twice a year we partner with our youth, by selecting 3rd graders from area schools to participate in our “Teaching Kids To CARE” campaign, which honors these two organizations for the great work they do. We celebrate the wounded warriors and their families through an annual donation of 2000+ world famous Doubletree Chocolate Chip Cookies, as a symbol of thanks for the sacrifices our soldiers have made for our country. We also partner with these young students for our annual “Can The Van” campaign, where we collect non-perishables for the pantry at Children’s Inn.

Come join the fun… Come join the good… Come join the CARE… partner with our CARE committee to honor those who serve our community.

Guest Initiatives

PURE: Our allergy-friendly hotel accommodations & meeting space offer the latest in air quality and purification technologies available. In-room filtration systems remove air particles, while surfaces & equipment are treated to minimize the growth of bacteria. These hypoallergenic rooms are nearly 99.9% allergen-free, providing a restful night’s sleep. At the Doubletree by Hilton Hotel Bethesda, we offer 56 PURE sleeping rooms and in addition, all of our meeting space is also treated to provide a comfortable, healthy and fresh meeting environment.
GM HHonors Reception and Cooking Demo: Wednesday evenings, by special invitation, selected HHonors guests are invited to join the GM at the Wine Bar. Our award winning Executive Chef then shares his recipes and knowledge as he provides a live cooking demo for all interested guests at the OZ’s show kitchen.
Continuous Improvement Project (CIP): Our CIP committee reviews our guest comment card scores (random guest surveys) to focus on areas of improvement. After careful analysis to determine the root cause of the issue, action steps are implemented to correct deficiencies.
Twitter/Facebook: You can find specials and other exclusive information by following us at Twitter or Facebook.
Trip Advisor: We closely monitor our Trip Advisor page and other guest feedback websites to act upon guest satisfaction opportunities that may exist

Employees Initiatives

The Monthly CARE Rally: Every month, we take a break from our normal lunch in the cafeteria and express our appreciation for the staff by offering a themed upscale luncheon. With music, bingo, and prizes, we celebrate our success and the team members for their Caring, Attentive, Responsive and Empowered customer service.
Breakfast with the GM: Each month, the GM meets with representatives from each department - without their managers - to gather concerns and suggestions they have and commit a timeline to acting upon them.
Safety Committee: Safety is of the utmost priority at the Doubletree by Hilton Bethesda - Washington DC. We meet monthly to discuss our ongoing safety efforts and to determine the safety needs of the hotel.
Annual Pool Party: The summer vacation season offers a great opportunity for all the employees and their families to gather at the Doubletree Bethesda Pool Party. We provide food, music, and prizes for all ages.
Annual Holiday Party: As a thank you for their hard work, we celebrate our employees and families with our annual holiday party. Team members enjoy a delicious meal, prizes, music, and even a visit from Santa.